BPO Jobs, Call Center Vacancy in Delhi NCR Supportstar

Experience: 2 year | Salary: | Opening(s): | Posted Date : 29-05-2017

Hiring For	A Reputed Client of Support Star
Job Description	Delivery of team, service level components, quality and productivity targets & indicators. People Management, as well as staff development. Coaching associates. Performing dipsticks and audits to identify improvement areas. Action planning to improve Quality / C-sat. Monitoring calls, coaching and feedback, responsibility for delivery of the defined customer experience in every interaction. Training and development of associates.
Industries Type	BPO/ITES
Role
Skills	Team Handling, Mentoring, Team Management, Team Coaching and Training
Functional Area	Voice Support
Education	Any Graduate
Location	Gurgaon
Keywords
Contact	HR

Job Details